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Best of Burlington 2023 & 2024

The Lemongrass Room
The Lemongrass Room

Best of Burlington 2023 & 2024

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Policies

Cancellation Policy

Sickness And Allergies

Sickness And Allergies

We kindly ask you to provide us with at least a 24-hour notice for all appointment cancellations

No shows or same day cancellations that are less than 4 hours of your appointment time,  50%  of the service will be charged . For Gift Certificates, 50% of the service value will be redeemed.
Tax not included and will be collect at time of service 

Sickness And Allergies

Sickness And Allergies

Sickness And Allergies

If you show up for an appointment and are sick or getting over a sickness, or show signes of severe allergies, this includes but not limited to coughing,sneezing, congestion, you will be refused service and will be charged to re-book an appointment. **NOTE: it is normal that we sometimes cough to clear our throats or sneeze. Allergies are very common and can cause symptoms similar to a cold or flu. It will be at the discretion of the service provider to choose to do a service if symptoms appear unusual or more severe than just normal allergies due to pollen, etc. 

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